Carpet Call

Largest 100% Australian Owned Flooring Retailer

Carpet Call is the largest 100% Australian owned flooring retailer in the country. Carpet Call can meet all your flooring needs, including carpet, timber, laminate, vinyl & floating floors, as well as rugs.

Founder Jim Smith opened his first store in 1975 at Alderley, on the North side of Brisbane. The shop was so small that the carpet had to be rolled out into the street to be cut for his customers. Based on the core value of customer service 24hrs a day, 7 days a week, Smith quickly expanded opening more stores throughout Brisbane. Carpet Call became a house hold name in the 80’s with the “Call, Call Carpet Call“ jingle. Carpet Call now has more than 70 stores across Australia.

Carpet Call guarantees their range, service, quality and price which is the reason why they are the No.1 floor coverings retailer in Australia.

Call, Call Carpet Call the experts in the trade!


Product Range

Carpet Call products include:

  • Carpets available in an almost limitless combination of colours, styles and textures. Carpets are a relatively cheap and innovative way to easily update your flooring without labour intensive installation. Wall to wall carpeting can create an expanse of flooring that visually opens up a space and create a stylish look.
  • Hard Flooring such as timber veneer, laminate and vinyl can create an illusion of spaciousness, while also being versatile and hard-wearing.
  • Designer rugs can brighten up a room with a colourful design, add some warmth and comfort with something soft underfoot, create a focal point, or blend seamlessly with existing furniture. Carpet Call’s rugs come in a huge range of colours, styles, shapes, sizes and materials. Plus, you can even design your own custom rug.
  • Blinds and shutters to provide light control and privacy can be custom made to your specifications. Available blinds include blockout, roller, venetian, vertical and wooden. Available shutters include indoor, plantation, outdoor and wooden.

Carpet Call offer a free in-home measure, colour consult and product display. Their fully trained consultants can give you the best advice on products and installation. This is backed with professional installation teams and advice on how to care and maintain your flooring.


Affordable & Available

Carpet Call sources all products directly from a global network of suppliers, cutting out wholesalers and distributors, which means savings for every customer.  Carpet Call has its own national warehouse facilities – a warehouse in every mainland capital city, which means that stock can be delivered when and wherever needed, anywhere in Australia.


Advice and Guidance

Carpet Call’s product buying guides help you determine the right product for you. The guides include considerations and advice on topics ranging from climate, foot traffic and mood through to durability, cost and colour.

Carpet Call also provides comprehensive care and cleaning guides for all their quality flooring products. Whether its new carpet, hard flooring or a rug, each type of product is different in its material and construction. With proper care it will continue to look good and wear well for many years to come.